Archive for the ‘Party Supplies’ Category

Internet Retailing 101

Thursday, April 16, 2009
posted by admin

Shopping on the internet

Retailing on the internet has evolved since the first online selling spree a decade ago. It involves far more than converting a paper brochure to digital images and slapping it up on the web. Online retailers need to build their own niche on the internet and become a one-stop shop for all products and services related to their core business. Keeping customers coming back is just as important on the internet as it is in bricks and mortar stores. Talented online retailers understand that keeping customers happy is the key to success.

With the lengthening of the workday and the increases in family commitments, it is more difficult than ever for consumers to spend the time driving to the local mall, fighting over a parking space and trying to find what they need amongst a limited selection of already picked-over inventory. Consumer trends have shown that customers want to find what they’re looking for quickly, be able to assess whether there are any related items they need, and get it in their hands in a timely manner.

Online retailers have the benefit of being able to offer a more robust selection of products due to the fact that they do not have to budget for display space and all of the employee and other costs that go along with it. And, although shipping can take a few days rather than the few hours that in-person shopping can take, the total amount of time spent shopping is greatly decreased- a boon to the busy family.

A good example of an online retailer that understands its market is Ziggos.com. Ziggos is an online party supply retailer that specializes in themed parties. Ziggos offers everything from invitations and thank you notes to costumes, props and party decorations. Ziggos carries party supplies for every type of party but it has everything a customer needs for Halloween, Hollywood, and Hawaiian luau parties, for example. From a customer’s viewpoint, Ziggos is the perfect option, rather than having to decide all of the decorations and props needed and driving all over town to pick them up.

The other major benefit to dealing with a company like Ziggos.com is to get inspiration when you are not certain of exactly what you are looking for. For example, let’s say you want to throw a party for friends but you’re not sure what kind of party it should be. The Ziggos website groups its party supplies by theme so you can browse the online offerings to get ideas for the party layout. They have party themes geared towards both adults and children and for every major holiday or celebration.

The online retail business is evolving as the internet itself evolves. Those retailers who understand online consumers’ needs for selection and speed will thrive regardless of overall economic fluctuations. Ultimately, though, successful online retailers follow age-old wisdom: give the customer what they want at the price they want when they want it.

Ziggos
2142 South State Street. Suite B
Salt Lake City, UT 84115
888.494.4467